Terms and Conditions of Sale
Should you encounter any errors please inform us by email. Just click on the "contact us" button on the left hand side.
Any returns on damaged goods and shortages, should be notified within two working days. There are no returns on 'special orders'. For other orders, returns will be fully credited, as long as they are available for collection with the original packaging.
Warranty & Liability
We will not be liable for any damaged goods or injuries resulting from use of any products. We do not provide warranties on any merchandise. Any warranty or promises made by the manufacturers are solely their liability.
In no event shall we be liable for any special, incidental, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.
Pricing Policy, Shipping and Handling
- We believe all prices are correct at time of publishing E & OE
- VAT is charged at 20% on all goods and services including any delivery charges supplied in the UK
- Free delivery for all order above £40 or delivery charge of £5 for orders below £40
- All prices are in Pounds Sterling
- All goods will remain our property until full payment is received
- For shipment outside the UK, additional charges apply. Please contact us for a quotation
- Prices are subject to change without notice.
- Specifications are subject to change without notice
Any errors on the online invoice will be corrected in the final
invoice and you will be notified of the changes.
All products showing the delivery exceptions image icon will incur an additional delivery charge and may in some case have longer lead times.
Delivery / Returns policy for Furniture & Delivery exception products:
The Seller shall be entitled to charge the Buyer for delivery of Furniture Products in accordance with its currently published on and off line materials as at the date the Order is accepted.
Whilst the Seller shall use its reasonable endeavours to deliver the Furniture Products to the Buyer within the period specified in the Contract, this may be affected by circumstances beyond the Seller's control. Time for delivery shall not be of the essence.
Palletised deliveries may be made by an articulated vehicle. The Buyer must notify the Seller of any access issues at the time the Order is placed. Failure by the Buyer to do so may result in a failed delivery and additional charges being payable for redelivery.
If Furniture Products cannot be unloaded at the delivery address specified in the Order for any reason, a single attempt to redeliver the Furniture Products will be made. Should the redelivery attempt be unsuccessful, the Seller shall be entitled to charge the Buyer thirty-five pounds (£35) per pallet or fifteen pounds (£15) per parcel for returning the Furniture Products to the Seller or for each further redelivery attempt.
Unless agreed otherwise at the time the Order is accepted, delivery shall be to the ground floor only and palletised deliveries shall be made to the kerbside outside the delivery address.